Brand Kit color‑palette updates not reflecting in active designs after admin hex‑code change
0 reputation · 30 Nov 2023, 15:58 UTC
Goal
Determine whether an open Canva design automatically receives a new brand‑color hex code when an administrator updates the Enterprise Brand Kit in real time, or if the user must manually refresh the editor to see the change.
Constraints and uncertainty
The behavior may be influenced by client‑side caching, WebSocket push mechanisms, the specific version of Canva Enterprise (post‑2023 Brand Sets → Enterprise Brand Kits transition), and whether the design was opened before or after the admin edit. Documentation does not explicitly state if the editor subscribes to live Brand Kit updates or relies on periodic polling, leading to variable latency reports.
Specific questions:
- Does the editor maintain a live WebSocket connection that pushes Brand Kit changes to active sessions?
- If not, what is the typical delay before an automatic refresh occurs after a Brand Kit update?
- Is there an admin‑controlled setting to enable immediate push notifications for open designs?