Diagnosing Failed Outbound Voice Calls in Twilio Programmable Voice
Step‑by‑step diagnostic guide for troubleshooting failed outbound Twilio Programmable Voice calls, covering number format, balance, TwiML, debugger logs, and escalation thresholds.
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Step‑by‑step diagnostic guide for troubleshooting failed outbound Twilio Programmable Voice calls, covering number format, balance, TwiML, debugger logs, and escalation thresholds.
Problem: Inconsistent 'canceled' CallStatus in Timeout When an outbound call uses the timeout attribute on the <Dial> verb, Twilio waits for the called party to answer. If the caller hangs up before the call is answered, Twilio sends a StatusCallback with a CallStatus value. Although the documentation lists canceled as a possible status, real‑world tes