Trying to create an Azure account with my company: account creation blocked
2h ago
Hi,
I'm trying to create an Azure account with my company to use Azure Artifact Signing, and the account creation is blocked.
I have tried multiple times over the few last months, it's always blocked.
I have tried several emails on our company domain, and even tried a Gmail account to see if it's was linked to the domain, nothing works, it's always blocked.
It's impossible to contact someone about this. I have tried opening a ticket with Microsoft Azure by signing with my personal account (which can't be use for Artifact Signing as it's not an organization account), they tell me that it's not of their resort, and it's always one service redirecting to another. Nobody seems to know how to solve this or redirect me to the appropriate service department.
Can someone help?
2 answers
2h ago
Sorry to hear you can't get a solution to this.
First question: does your company already have an Azure subscription? If yes, you don't need to create anything. Whoever administers the existing one can grant you the Artifact Signing Identity Verifier role and you can work from there.
If there isn't one, the Gmail attempt tells you something. If your domain were the trigger, Gmail would have worked. It didn't, so it's something tied to you rather than the domain, usually the payment method, phone number or IP used at signup.
You're right that a personal account won't get you there, and the reason is worth knowing. The Quickstart says individual developer validation is limited to the United States and Canada, and the billing account type has to match the validation type, so a personal billing account can only do individual validation. Even where it is available, the certificate carries your name rather than the company's, which defeats the purpose for company software.
And the FAQ says Artifact Signing "doesn't support free, trial, or sponsored Azure subscriptions". If the signups you were attempting were free or trial ones, they wouldn't have served this purpose even without the block.
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