Technical questionAccepted answer
Installing windows 11 fails, "A media driver your computer needs is missing" error
Anna
Jun 19
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I've been trying to install win11 on my MSI Pulse laptop, but whenever I boot from USB it gives me error "A media driver your computer needs is missing". I found out so far that INTEL VMD/IRST is responsible for this error. It's an new intel tech to improve your NVME ssd life.
What I tried so far and didn't work:
- Disabling VMD in BIOS
- Disabling Secure boot (note, that on new laptops and motherboards for intel 11+ gen you can not use legacy boot mode (BIOS), you can only use UEFI mode)
- Trying to put drivers on usb and selecting them when windows11 install gives me and error (I can pick drivers but windows installer gives me another error that the drives is already installed and no new version was found).
(After some time I managed to install windows11 and will provide a full instruction)
1 answer
Accepted answer · original discussion
Anna
PermalinkJun 19
Instruction
It's required to use another Windows PC to download drivers, so here is what you need to do on that other PC:
- Go to Microsoft site and download Windows. Installation Media Tool (second download button) link to Microsoft site.
- Make a bootable Windows 11 USB flash drive with this tool.
- Create a new folder
C:\FolderForDriver. - Download IRST driver for you new PC/laptop processor from Intel site: link for 10-11 Gen CPU and link for 11-13 Gen CPU and put it in the
C:\FolderForDriver. - Press Start (Windows icon on the left bottom of your desktop).
- Type Powershell (it will offer you Windows powershell app).
- Right click on Windows Powershell app and press "Run as administrator"
- It will open blue screen, type the following
cd C:\FolderForDriverand press Enter. - Type
.\SetupRST.exe -extractdrivers C:\FolderForDriver\RSTand press Enter. - Copy RST folder on some other USB flash drive (this is important, I do not recommend copying it to a bootable USB flash drive with Windows 11).
- Insert both your USB flash drives into you new PC/laptop and boot from Windows 11 USB flash drive.
- It will give you same error that driver is missing, press OK and find driver folder on your second USB and select it.
- Now it should install IRST driver without any problem and proceed to Windows 11 installation.
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