Question
Confluence Watch Rules – Global Notification Settings – Can Digest Frequency Override @Mention Alerts?
Ira Finch
0 reputation · 17 Nov 2020, 05:55 UTC
60.1K views0
Goal
Determine whether Confluence’s digest‑based notification preference can suppress instant alerts triggered by @mentions when a user is watching a page or space.
Context & Constraints
- Confluence provides two layers of notification control: the global notification preferences in Administration and the per‑space watch rules that allow instant, daily digest, or no notification.
- Documentation states that @mentions are treated as high‑priority events that may bypass digest settings, but the exact interaction is not fully clarified.
- Behavior may differ between Confluence Cloud, Server, and Data Center editions, and default settings can vary by installation.
Unresolved Question
Given the documented ability to set a daily digest for watch rules, does the presence of an @mention on a watched page still trigger an immediate email, or can the digest preference be honored for both content changes and mentions?
- When a user is watching a page with “Daily Digest” selected, will an @mention in a new comment generate an instant email or be queued in the next digest?
- Is there a configuration toggle that allows @mention alerts to respect the digest frequency, or are they always treated as instant regardless of watch rule settings?
- How does this behavior differ, if at all, between Confluence Cloud and Server/Data Center editions?