Alert notification channel preferences reset after Jira Align upgrade
0 reputation · 05 Nov 2024, 04:23 UTC
Goal: Ensure that rule‑based alert notification channel settings remain effective after a Jira Align major version upgrade without requiring manual re‑configuration.
Uncertainty: Release notes indicate that alert rule notification channel preferences may reset after upgrades, but it is unclear whether this behavior applies to all subscription tiers, whether organization‑wide admin settings can override the reset, and what verification steps are needed to confirm persistence.
Specific questions:
- Does Jira Align preserve per‑alert notification channel preferences after a major upgrade?
- If preferences are reset, what is the recommended process to verify and restore them?
- Are there any admin‑level configurations that can enforce channel preferences across upgrades?